Help

Where can I find out more information about the functionality of the workbook?
There is a user guide which you can refer to here, which explains how to manage your personal and team account, how to access the glossary, how to make and review comments and evidence, how to export or print the workbook as well as submitting your workbook.

If you are still having problems with a particular workbook functionality issue please contact Zoe Arnold, Sustainability Project Officer at NUS. For anything else, please contact Alexandra Hepple, from King's Sustainability team.

How do I access the glossary?
You can directly access the glossary here.
Throughout the toolkit, click on any word in green lettering and it will take you to the glossary, though some may be hyperlinked words to websites. Alternatively, you can access it by clicking on the ‘open book’ icon found at the top of the criteria pages. The glossary will then pop open in a new tab.

How do I print the workbook?
There is a printer symbol in the right hand corner above the ‘done’ box on each of the criteria pages. Click that symbol and a new tab will open which provides a print preview page. This lists the criteria in a print-friendly format although of course we recommend you only print if absolutely necessary.

What is the comments box for?
The comments box is there to support the workbook completion and audit process. When auditing the auditors will wish to see evidence for the criteria. The comments box can be used to record information that will make the audit easier by recording where a document is saved for example or by recording who implemented the criteria. This can also support the team in keeping track of what has happened within the team as each comment is threaded showing you who’s left the comment and when.

How do I change my password?
To change the your password or any other contact details, click on the profile tab which can be found on the right hand side of the introduction page once you have logged in. You will see that you are then able to enter a new password.

How how actions do I have to complete to achieve an award level?
To gain the various award levels you will need to achieve the following:

Working Towards: start doing any of the criteria, even if it’s only a few.
Bronze: complete 18 of 23 Bronze criteria including all mandatory.
Silver: gain Bronze AND complete 22 out of the 28 Silver criteria, including all mandatory criteria.
Gold: gain Bronze and Silver AND complete a Gold Action Plan! If you’d like to complete the Gold criteria for OFFICES as part of the Sustainability Champions Scheme, you’ll need to develop an Action Plan for your team in collaboration with the KCL Sustainability Team. A template is set out to help you to start documenting what your team or department is already doing, or plans to do. Once you have an initial plan drafted, get in touch with the Sustainability Team to arrange a meeting to review. Your initial plan can still be a work in progress, we will help you capture the most significant impacts from your work. Once agreed, this should then be signed off by a senior manager, and the Sustainability Team will meet with you two more times through the year to review.

The Labs tab is specifically designed for teams in labs.
To gain award levels on the Labs tab you will need to achieve the following:

Labs Bronze: complete Bronze Labs criteria.
Labs Silver: gain the Bronze award and complete silver Labs criteria.
Labs Gold: gain the Silver award and complete at least 18 of the Gold Labs criteria.

The Residences tab is specifically designed for teams in working in student residences.
You will need to achieve the following:

Residences Bronze: complete 22 out of 28 Bronze criteria.
Residences Silver: gain the Bronze award and complete 21 out of 27 silver residence criteria.
Residence Gold: gain the Silver award and complete a Gold project plan.