Many questions below are covered more fully in the Green Impact Guide for teams.

What’s new for 2020/21?
Due to challenges posed by COVID-19, we have tried to make this toolkit as flexible as possible whilst ensuring substantial impact is achievable.

For teams working towards departmental or college awards, actions from the Working From Home tab can be used if you cannot meet the standard criteria due to COVID-19 restraints.

Teams who have obtained Silver or above are now also able to submit an Excellence project. An Excellence project could be a good alternative to the standard workbook if you find there’s lot of criteria that you will not be able to meet, or if you want the structure of a 7-month project to drive your sustainability efforts forward.

All actions must be undertaken in line with the government’s latest advice on COVID-19.

How should we use the Working From Home tab?
The Working From Home tab is an option open to teams completing either the departmental (Bronze-Gold) or College tabs. Full information on how to use this option can be found in our 2020 guide for Green Impact teams.

How can we take part in Excellence?
Teams who have completed Silver are now eligible to submit an Excellence project. Excellence projects allow teams to focus on one larger project of their choice, ideally tackling an area not covered by actions in the Green Impact Bronze-Gold workbook, or exploring existing topics in greater depth. Further information, including deadlines for the Excellence project, can be found in our 2020 guide for Green Impact teams and a further briefing document is also available on our website.

We took part last year and didn’t complete all our actions, what should we do?
A number of teams who took part last year were unable to complete the standard criteria due to the University shutdown. Details for how to deal with these actions this year can be found in our 2020 guide for Green Impact teams.

Will the 2020/21 audits be virtual?
Further information can be found in our 2020 guide for Green Impact teams.

How many points do we need to achieve our award level?
View our 2020 guide for Green Impact teams for full information.

What happens if we don't get a Bronze?
If you are unable to complete all of the Bronze actions you will receive a 'Working Towards' accreditation and be encouraged to continue to participate next year to obtain your Bronze award. However, if you are able to complete all of the Bronze criteria apart from those which are not applicable to your team (you will have marked these as N/A in the workbook) you will still receive the Bronze standard.

What is the Special Tab?
We recognise that many departments have significant impacts outside of the criteria which they are addressing. We have designed a number of special awards to recognise the important, innovative work departments are implementing to improve their sustainability and to celebrate those individuals who are driving those changes – you can view a list of last year’s special award winners here. Use this category to write about all the special achievements your department has been part of. The winners of these categories at Cambridge will be entered into the international Green Impact Special Awards which are announced each summer.

How can I get in touch with other teams?
We encourage teams to share questions, ideas, photos and events with each other to inspire best practice and make the most of this fantastic community. The best way to do this is to use the Green Impact Yammer group. It is also the primary way that we communicate with our Green Impact teams!

How do I migrate evidence from previous years?
You can carry over evidence from the last time you took part in Green Impact, even if it wasn’t last year. When you first log in, one of the links on the right hand side is ‘Archive Workbook’. If you click this it’ll open up a new tab with last year’s evidence on display. If you select ‘2016’ from the drop-down box this allows you to see evidence uploaded in the 16-17 year. You then need to navigate to the tab where evidence is stored (e.g. Silver tab). When you open up the evidence box for each action in the tab you select, you can click on links to ‘migrate comments (or migrate evidence) to current workbook’. It will ask you which action in the current year’s workbook you want to transfer it over to (for instance CT01 for College action 1). Note that some of the criteria numbers change year to year, so you’ll want to make sure you transfer it into the right place. For this reason we suggest keeping a copy of this year’s workbook open in a separate browser while you’re doing this process, to ensure you transfer evidence in the right place. A guide of criteria which have changed numbers is available on the Sustainability Team’s website, and if you have issues contact

I’m having difficulties with the toolkit
There is a user guide which explains how to manage your personal and team account, access the glossary, make and review comments and evidence, export or print the toolkit. If you still have questions please visit please get in touch with your Cambridge Green Impact contact at and/or Zoe Arnold from SOS-UK on

How do I add team members to/remove members from my team?
To add new members to your team, send them the workbook link and ask them to register. They will be able to join the team you belong to, using the drop-down list on the registration form (make sure they know your team’s name!). They will need to use a registration code: 71.

To remove members from your team, send their name and your team name to

What are the questions for at the bottom of criteria boxes?
At the bottom of some criteria you will find an extra footer, asking you to input some specific data. For example, 'How many staff use reusable cups?' There will be a small box next to the question where we would like you to input the answer. For many of these boxes the figure will need to be an estimate, however that's OK - give your best guess based on the information you have available! All questions require a numerical answer. The boxes are optional, however where possible please answer these questions as this will help the University and Green Impact nationally to monitor and evaluate the positive impact that you are having, and communicate this back to you and others.

What is the comments box for?
The comments box is there to support your use of the toolkit as well as aiding the audit process. The auditors will wish to see evidence for actions you've completed. The comments box can be used to record information that will make the audit easier by recording where a document is saved for example. This can also support the team in keeping track of what has happened within the team as each comment is threaded showing who left the comment and when.

How do I change my password?
To change your password or any contact details, click on the profile tab which can be found on the right hand side of the intro page once you have logged in. You will see that can enter a new password.

How do I print the workbook?
There is a printer symbol in the right hand corner above the ‘done’ box on each of the criteria pages. Click that symbol and a new tab will open which provides a print preview. This lists the criteria in a print-friendly format, although we recommend you only print if necessary! There’s also an Excel version of the workbook which can be downloaded if you want an electronic version.

How do we submit our workbooks?
Make sure all the actions that you’ve completed are marked as ‘done’ and then click the red ‘Submit’ tab on the homepage.

How will our evidence be used?
To help increase the number of people making a positive environmental difference across the University, we may use evidence you upload in Green Impact communications. Anything with personal data on will not be used and we discourage this from being uploaded, along with photos which you do not want shared.